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Frequently Asked Questions
We're based on the Gold Coast, Australia. 🇦🇺
Most orders arrive within 2–6 business days, depending on your location.
You’ll receive tracking as soon as your order has been dispatched.
CharmCraft™ includes a mix of beads, charms, bracelet pieces and necklace cords,
along with a handy storage case so kids can create their own jewellery again and again.
Absolutely. The beads and charms are made for mixing, matching and creating new looks,
so every bracelet or necklace can be completely different.
Yes — it’s designed to make a fun and creative gift for birthdays, Christmas,
playdates and other special occasions.
Yes — we offer a 30-day return policy.
If there’s an issue with your order, simply contact us and we’ll help you out.
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